AI for Small Business
There's $50,000 sitting in your customer list. Let's go get it. Automated, personalized outreach that turns dormant customers into booked jobs.
The Problem
The most expensive customer acquisition you'll ever do is the first time someone hires you. After that, you have something far more valuable than a prospect: a customer who already trusts your work, knows your pricing, and has experienced your service.
Most service businesses treat that relationship as a closed transaction rather than the ongoing asset it is. The job gets done, the invoice gets paid, and the customer goes into a spreadsheet, or a scheduling app, or a sticky note, and doesn't hear from you again until they call with a problem.
In the Keystone Plumbing dataset of 850 customers and 2,400 jobs, 44% of customers had not been contacted in over 14 months. Many of those were ideal re-engagement candidates, seasonal service needs, long-overdue maintenance, equipment at end-of-life. Revenue the business had already earned the right to, sitting uncollected.
The Re-Engagement Engine analyzes your job history, identifies customers who are overdue, and sends personalized outreach that reads like it came from you, not a mass marketing blast.
How It Works
We run your customer and job history to identify who's overdue, HVAC tune-ups, annual drain cleans, spring lawn treatments. Highest-value customers surface first. You approve the list before anything goes out.
Outreach goes out by text and email, timed to the season and the service. Each message references the customer's actual history with you. No generic blasts, no "Dear Valued Customer" copy.
Customers respond, jobs get scheduled. You see exactly which campaigns drove which bookings, what revenue they generated, and who's coming back vs. who needs a different approach next time.
What It Does For Your Business
Dormant customers who've used you before convert at 3–5x the rate of cold leads. A single campaign to 200 overdue customers typically generates 20–40 booked jobs.
Every job booked through a re-engagement campaign costs nothing in paid advertising. You're mining your existing asset, not buying new audience.
Quarterly campaigns create a booking pipeline you can plan around, not just react to. Spring HVAC, fall heating checks, annual drain maintenance. The calendar fills itself.
A 500-customer list running four targeted campaigns per year typically generates $40,000–$80,000 in additional revenue. Your numbers will vary, the audit will tell you what's realistic.
Pricing
No hourly billing, no surprise invoices. Scope and pricing confirmed before any work begins.
Standard
One-time setup
$397
Then monthly
$197/mo
Pro
One-time setup
$697
Then monthly
$297/mo
All plans include a free 30-minute audit call before any commitment. Scope is confirmed in writing before setup begins.
M.S. Business Intelligence & Analytics (Saint Joseph's University) · Instructor, AI for Business (Saint Joseph's University). Every tool in this suite is designed and configured by Josh directly, no resellers, no offshore teams.