AI for Small Business
Every review answered. Every customer recovered. Never let a bad review go unanswered, or a good one go unacknowledged.
The Problem
88% of consumers read reviews before contacting a local service business. The businesses showing up at the top of Google Maps have one thing in common: they respond to reviews consistently, professionally, and quickly.
Most service owners know they should respond. They intend to. But between dispatching techs, handling callbacks, and managing the day-to-day, review responses fall to the bottom of the list. The result: a 3-star review that goes unanswered for three weeks, a string of glowing 5-star reviews with no acknowledgment, and a profile that quietly signals to potential customers that nobody's paying attention.
In the Keystone Plumbing dataset, fewer than 20% of reviews received a response within 30 days. For the ones that were negative, the response rate was even lower. That's the profile a competitor with a consistent reply cadence easily beats, even if the underlying service quality is identical.
Review management isn't glamorous work, but it's one of the highest-leverage things a local business can do for its Google ranking and its conversion rate. The Reputation Manager does it automatically, in your voice, on your behalf.
How It Works
We watch your Google, Yelp, and HomeAdvisor profiles around the clock. Every new review, 5-star or 1-star, triggers an immediate notification and starts the drafting process.
Within minutes, a professionally written response is prepared, specific to the review, on-brand for your business, and ready for your one-tap approval. No templates. No copy-paste. Each reply is distinct.
You approve or post directly. For negative reviews, you also get a suggested customer recovery step, a follow-up outreach or offer to make it right before it festers into churn.
What It Does For Your Business
Every review gets a response within 24 hours, positive or negative, Google or Yelp. No backlog, no exceptions, no "I'll get to that later."
Review volume and response consistency are ranking signals for Google Maps. Businesses that respond regularly and promptly outperform those that don't, all else being equal.
Negative reviews that receive a thoughtful, fast response convert to follow-up contact, and often an updated rating, at a measurable rate. One recovered 3-star often brings back a repeat customer.
The average owner spends 30–60 minutes per week managing reviews. That goes to zero. You review, approve, and move on in seconds, or let it post automatically if you prefer.
Pricing
No hourly billing, no surprise invoices. Scope and pricing confirmed before any work begins.
Standard
One-time setup
$297
Then monthly
$197/mo
Pro
One-time setup
$597
Then monthly
$297/mo
All plans include a free 30-minute audit call before any commitment. Scope is confirmed in writing before setup begins.
M.S. Business Intelligence & Analytics (Saint Joseph's University) · Instructor, AI for Business (Saint Joseph's University). Every tool in this suite is designed and configured by Josh directly, no resellers, no offshore teams.